Saturday, October 01, 2011

Health Insurance Portability

I was happy to read this news this morning in a leading newspapers and i found subsequently all the leading newspapers too had covered it. I remember few months back the mobile number portability was rolled out wherein the same number could be retained in case the customer wants change the service provider. This led me to have a fair understanding of the portability concept. One thing is for sure that this will lead to better service delivery and will empower the customer to look beyond the network hospitals or the price or the easy availability but one step more to look for the service provided. Earlier the financial advisers were always in hurry in making a count on the features limited to price & the network but now the most important aspect would be added, the service delivery. This will surely set standards for companies selling health insurance and will definitely strengthen the customer voice for better service delivery...

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Srirangam Perumal.

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