Wednesday, February 11, 2009

the day that was...

The week long client audit has started up and everybody is being screwed up these days. From Operation to management, from Quality to Hr everybody is getting to know where is the process guideline and where is the industry standards against our own regular practice. Being held for the first time in the history of Redington, everybody is surprised to have this kind of response from the client. But one thing is sure we all are set to make the process error free and to streamline it. It was first the Hr who got the axe from the auditors and i Noted down the loopholes and will make the necessary thing to get the process streamlined. We had our process according to our parent company and not as of the client. But as per the business needs we will transform the process & make new policies towards a better client process implementation. The operation is worse and so as the quality. But we all are in one platform to bring back the floor onto a better position. One thing is sure that people do change in as time passes. Personally I got few clarifications from life and i think this is called experience and it has price as well. I feel lucky to get to know life in a cheaper price. This is the first time i got to know the best people sing different tunes on the same platform & I learn to abide by the rules...

The reports are going to come tomorrow and then the axe of the management...

Hope to have a better time thereafter.

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